What this is
AIC Link counters are the in-person face of the Agency for Integrated Care — the body that coordinates everything to do with eldercare in Singapore. The counters sit inside public hospitals because most eldercare conversations begin during a hospital stay: discharge planning, arranging home care, sorting financial help, finding a nursing home.
There are 9 counters across the major public hospitals. Any of them can help you regardless of where your parent was treated.
Who should walk in
Drop in or call if you're facing any of these:
- Your elderly parent is being discharged from hospital and you don't know what comes next.
- You're caring for someone full-time and feel the financial weight building up.
- The care recipient needs a wheelchair, walking frame, hearing aid, or other mobility aid.
- You're considering a nursing home or day care and want to understand subsidies.
- You want to apply for the Home Caregiving Grant or CareShield Life.
What to bring
- The care recipient's IC (NRIC).
- Your own IC if you're the caregiver.
- Any recent medical report or referral letter.
- The household's recent payslips for means-tested schemes.